Coverage
At FixMyHive, we stand by the quality of our services. Our warranty policy ensures that any repair we perform is protected, giving you peace of mind. The warranty applies to both the workmanship and parts used during your appliance repair. Learn more about our general terms on our Terms and Conditions page.
Warranty Period:
This warranty is valid for 30 days from the date the repair is completed.
Any parts replaced during the repair process are covered under their manufacturer's warranty, which varies depending on the specific part and brand. Check our Parts Policy for more details.
Services Covered:
Our warranty covers appliance repairs on major brands, including Bosch, Miele, LG, and Samsung. Whether it's a refrigerator, washing machine, or dishwasher repair, we’ve got you covered. Visit our Refrigerator Repair page or Washing Machine Repair page to explore specific services.
Warranty applies only to the exact repair performed. If a related issue arises within the warranty period, we will fix it at no extra labor cost.
Warranty Exclusions
While we strive to provide reliable services, there are specific cases where the warranty does not apply:
Misuse or Neglect:
Issues caused by improper use, neglect, or failure to follow the manufacturer’s guidelines are not covered.
Examples include overloading a washing machine or using incorrect detergent. Learn more about proper care on our Appliance Maintenance Tips page.
External Factors:
Damage from power surges, flooding, or other external factors beyond our control.
For information about protecting your appliances from power issues, check out our Power Surge Protection Guide.
Unauthorized Repairs:
Any repairs done by third-party technicians after our service voids the warranty.
For future repairs, book directly through our Booking Policy page to ensure warranty validity.
Consumable Parts:
Regular wear-and-tear parts like filters and seals are excluded.
Customer Responsibilities
To claim warranty service, you must:
Notify FixMyHive about the issue during the warranty period. Delayed reporting may result in the warranty being void.
Keep the repair receipt or invoice as proof of service. You can review our Refund and Return Policy for related terms.
Claim Process
Follow these simple steps to claim warranty service:
Contact Us:
Call us at +97477839040 or email us at info@fixmyhive.com.
Provide your invoice number and details of the issue.
For quick support, visit our Contact Us page.
Inspection:
Our technician will inspect the appliance to confirm if the issue is covered under the warranty.
For more details about technician visits, see our Booking Policy.
Resolution:
If the problem falls within warranty terms, we will repair or replace faulty parts free of labor charges.
If not covered, we’ll provide you with a new service quote.
Limitations of Liability
FixMyHive is not responsible for indirect damages or losses caused by appliance malfunctions.
The total liability is limited to the repair or replacement cost of the affected part or service.
Disputes
If any disagreement arises regarding warranty coverage, we encourage open communication for resolution. For unresolved issues, disputes will be addressed in accordance with the laws of Qatar. See more about our legal terms on the Terms and Conditions page.
Related Pages
Appliance Repair Services
Booking Policy
