Return and Refund Policy

We strive for customer satisfaction. However, in certain cases, refunds or returns may apply. Our policy ensures transparency regarding parts replacement, service refunds, and returns.

View Terms & Conditions | Learn About Booking Policy

Parts Policy

1. New Parts:

   • All parts used are sourced directly from manufacturers or authorized suppliers.

   • Parts come with a 90-day warranty.

2. Defective Parts:

   • If a part is defective within its warranty period, it will be replaced free of charge.

Returns

1. Eligibility:

   • Unused and unopened parts can be returned within 14 days.

   • Custom-ordered parts cannot be returned unless proven defective.

2. Process:

   • To initiate a return, provide proof of purchase and notify us within the return window.

Refunds

1. Service Refunds:

   • Refunds are only issued for services that could not be completed due to technical limitations.

   • Diagnostic fees are non-refundable.

2. Processing Time:

   • Approved refunds are processed within 7-14 business days.

Learn about our refund procedures in detail under the Repair Policy.